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Website Cookie Policy

HERO Management System — Johno Service Hire Ltd

Last updated: September 2026 • Version 1.2 • Effective immediately

This Cookie Policy explains how the HERO Management System ("the Service"), operated by Johno Service Hire Ltd, uses cookies and similar technologies. By using the Service you consent to the use of cookies as described below.

1. What Are Cookies.

Cookies are small text files stored on your device by your web browser. They help websites remember information about your visit, such as whether you are logged in.

2. Cookies We Use.

The HERO Management System uses strictly necessary cookies only. We do not use any analytics, advertising, or third-party tracking cookies.

Cookie / StoragePurposeTypeDuration
hero_auth_tokenStores your authentication token (JWT) to keep you logged inStrictly necessarySession (cleared on logout or expiry)
hero_userStores basic user profile data (name, role) for display purposesStrictly necessarySession
hero_themeRemembers your preferred theme (day/night mode)Strictly necessaryPersistent (until cleared)
hero_cookie_consentRecords that you have acknowledged this cookie noticeStrictly necessary1 year

We also use localStorage (browser local storage) for the items above. localStorage functions similarly to cookies but is not sent to the server with each request.

3. Third-Party Cookies.

We do not use any third-party cookies. Specifically:

External resources loaded by the Service (such as the Chart.js library from cdnjs.cloudflare.com) do not set cookies.

4. Why We Don't Need a Cookie Consent Banner.

Under the UK Privacy and Electronic Communications Regulations (PECR), strictly necessary cookies that are essential for the functioning of a service do not require consent. All cookies used by the HERO Management System fall into this category.

However, we display a cookie notice on your first visit as a transparency measure, so you are informed about how the Service uses cookies.

5. Managing Cookies.

You can manage cookies through your browser settings. Note that disabling cookies or localStorage will prevent you from logging into the Service, as authentication requires session storage.

6. Changes to This Policy.

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us
Johno Service Hire Ltd
Email: support@johno-servicehire.co.uk
Company Registration: 16363807 • VAT: 517 526 488