The live face of a well-run transport operation. One QR code that shows any buyer, in five seconds, that a company’s compliance is real — graded automatically, every night, from what the operator actually does: daily vehicle checks, maintenance, driver documents, tachograph downloads, policies and training.
Traditional pre-qualification is an annual questionnaire: a supplier fills in forms once a year, someone checks the paperwork, and a badge stays green for twelve months — even if the wheels come off the operation the week after the audit. The industry knows it: duplicated pre-qualification schemes have been estimated to cost UK construction alone around £1bn a year, and buyers still can’t see how a supplier is operating today.
HERO Passport is different because the grade isn’t built from answers — it’s built from evidence. Companies that run their operation on the HERO Management System generate the proof as a by-product of daily work. The Passport recomputes every night and can move the day compliance slips: an expired insurance certificate or an ignored critical defect caps the grade automatically, whatever the score.
Grades recompute nightly from real operational records. A Passport can never be twelve months stale — the card itself tells buyers not to accept screenshots.
Buyers see the grade and category strengths — never documents, licence numbers, staff names or fleet details. Fleet size appears only as a band; the full detail stays with the operator, for buyers to request from the company directly.
One published methodology, identical for every company, with hard gates no operator can buy their way around. Sector-aware: a tanker fleet is judged on ADR, a bowser company on water hygiene.
Operators see exactly what to fix to reach the next grade — so the Passport doesn’t just measure standards, it raises them.
Scan any QR code with your phone (or tap the link) to open a Passport card exactly as a procurement team sees it — grade, category strengths and nothing an operator would not want shared.
The HERO Passport is included for companies running on the HERO Management System — no forms, no audit fees, no extra work. Your daily operation is the assessment.
Get started with HERO